Terms of Service

Plain-language terms for buying and using apps from The Tech Express. If anything is unclear, email business@thetechexpress.in.

1. Who we are and what these terms cover

The Tech Express is run by Himanshu Verma, an individual (sole proprietor) based in India (“we”, “us”). These terms apply when you use thetechexpress.in, our apps (such as Postpetal and Split Circle) and any plan, subscription or credit pack you buy from us. By buying or using them, you agree to these terms.

Each app also has its own privacy policy, linked from its page. Our Refund & Cancellation policy and Shipping & Delivery policy are part of these terms.

2. What we sell

We sell digital software products and services: subscriptions to paid app plans (monthly or yearly) and one-time purchases such as AI credit packs. Current products, plans and prices are listed on our Pricing page and on each app's page. Some of our apps, like Split Circle, are free.

We don't sell or ship physical goods.

3. Who can buy

You must be at least 18 years old, or have a parent or guardian's permission, to buy a plan or credit pack. You're responsible for keeping your account and login details safe.

4. Prices and payments

• Prices are shown in Indian rupees (₹) and include applicable taxes.
• Payments are processed by Razorpay, a licensed payment gateway, using UPI, cards, net banking or other methods it offers. We never receive or store your full card number, CVV, bank password or UPI PIN.
• Charges appear on your bank or UPI statement as “The Tech Express”.
• Where a launch price is shown next to a higher regular price, the launch price applies to you for as long as you stay subscribed without a break. We may change prices for new purchases; if the price of your subscription changes, we'll tell you at least 7 days before your next renewal and you can cancel before it applies.

5. Subscriptions and automatic renewal

• Paid plans are subscriptions that renew automatically at the end of each month or year, using the UPI AutoPay mandate or card you authorise at checkout, until you cancel.
• You'll get a notification before each automatic renewal is charged.
• You can cancel any time: in the app, by emailing business@thetechexpress.in, or by cancelling the AutoPay mandate in your UPI app or bank. You keep paid features until the end of the period you've paid for.

6. AI credits

• Some apps use AI credits. For Postpetal, 1 credit writes one video for all five platforms, and the premium Viral+ writer uses 10 credits.
• Plan credits refresh each month and don't carry over. Credits from a credit pack last 12 months from purchase and are used after your plan's monthly credits.
• Credits have no cash value, can't be transferred or resold, and are tied to your account.

7. Delivery

Everything we sell is delivered digitally, usually within minutes of a successful payment. See the Shipping & Delivery policy.

8. Cancellations and refunds

You can get a full refund within 7 days of your first payment for a plan, and in the other cases listed in our Refund & Cancellation policy.

9. Using our apps fairly

You agree not to use our apps or services to:

• post anything illegal, infringing, hateful, harassing, sexually explicit involving minors, or misleading;
• send spam, or break the rules of the platforms you post to;
• try to break, overload, reverse-engineer or get around the limits or payment checks of our apps;
• share, resell or rent your account or plan to others.

You're responsible for what you post. AI-written drafts can contain mistakes: review them before you publish.

10. Your content

You own the videos, text and other content you create. You give us permission to process it only as needed to provide the service you asked for, such as writing captions or posting to the platforms you choose. We don't claim ownership of your content and don't use it to train AI models.

11. Other companies' services

Our apps work with other services, such as AI providers, Upload-Post for posting, the social platforms you connect, Google sign-in and Razorpay for payments. Their own terms apply to your use of them. We aren't responsible for their availability or for decisions they make about your accounts or posts.

12. Changes and availability

We work to keep our apps running and improving, but we can't promise they'll always be available or error-free. We may change or end features. If we stop offering a paid product, we'll refund the unused part of any prepaid period.

13. Liability

To the extent the law allows, our apps are provided “as is”, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under the Consumer Protection Act, 2019 or other laws that can't be excluded.

14. Suspension and closing accounts

You can stop using our apps and cancel at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, after telling you why where we can. If we close your account without a fault on your side, we'll refund the unused part of any prepaid period.

15. Governing law and disputes

These terms are governed by the laws of India. Please contact us first so we can try to fix any problem. If we can't, the courts at Farrukhabad, Uttar Pradesh have jurisdiction, without affecting your right to approach a consumer commission.

16. Contact and grievances

For questions, complaints or grievances, contact Himanshu Verma (grievance officer) at business@thetechexpress.in. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

• Business: The Tech Express, run by Himanshu Verma, an individual (sole proprietor) based in India
• Location: Farrukhabad, Uttar Pradesh, India
• Email: business@thetechexpress.in
• Support hours: Monday to Saturday, 10 am – 7 pm IST; we reply within 1 business day